Privacy Policy
Effective Date: 24-July-2026
ShidipuraMarket.com (“we”, “our”, “us”, or “ShidipuraMarket.com”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or use our website.
By accessing or using ShidipuraMarket.com, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, request a quotation, contact us, or submit an enquiry, we may collect:
- Name
- Company name
- Email address
- Mobile number
- Billing address
- Shipping address
- GST details (where applicable)
- Payment-related information (excluding complete card details)
- Product customization requirements
- Logos, artwork, images, branding files, and design files
- Any other information voluntarily provided by you
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and similar technologies
- Website usage statistics
2. How We Use Your Information
We use your information to:
- Process orders
- Manufacture customized products
- Provide quotations
- Respond to enquiries
- Deliver products
- Process payments
- Send order updates
- Verify customer identity where necessary
- Improve our products and services
- Improve website performance and user experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Customer Artwork and Design Files
Customers may provide:
- Logos
- Artwork
- Brand assets
- Product designs
- Images
- Text
- Printing specifications
You confirm that you have the necessary rights or permissions to use any content you provide.
We are not responsible for any copyright, trademark, intellectual property, or legal disputes arising from materials supplied by customers.
4. Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure website performance
- Enhance user experience
You may disable cookies through your browser settings, although certain website features may not function properly.
5. Payment Information
Payments may be processed through secure third-party payment gateways.
We do not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.
Payment information is handled by the respective payment service providers in accordance with their own privacy policies.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary with:
- Courier and logistics partners
- Payment gateway providers
- Manufacturing or printing partners involved in fulfilling your order
- IT service providers
- Government authorities or regulatory bodies when required by law
- Professional advisors where necessary
Each party receives only the information reasonably required to perform their services.
7. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, while we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfil your orders
- Provide customer support
- Maintain business records
- Comply with legal, accounting, taxation, and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, we may securely delete or anonymize it.
9. Marketing Communications
If you voluntarily provide your contact details, we may send you:
- Quotations
- Product updates
- Promotional offers
- New product announcements
- Business communications
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
Transactional communications related to your orders may still be sent.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review their respective privacy policies before sharing personal information.
11. Children’s Privacy
Our website is intended for use by adults and business customers.
We do not knowingly collect personal information from children under the age of 18 years. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.
12. Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Update your contact details
- Request deletion of personal information where legally permissible
- Withdraw consent where processing is based on consent
Certain information may be retained where required by law or for legitimate business purposes.
13. Compliance with Applicable Laws
We process personal information in accordance with applicable laws of India, including, where applicable, the Digital Personal Data Protection Act, 2023, and other relevant legal requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.
The updated version will be posted on this page along with the revised Effective Date.
Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact details provided on ShidipuraMarket.com.
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.